What triggered the warning
Multiple retail traders report that Polaris Markets has not processed withdrawals for several weeks and is only offering bonus credits instead of releasing funds.
Who is impacted
Indonesian MT5 and web platform users holding balances in USD stablecoins or local e-wallet deposit channels.
What we found
- The entity behind Polaris Markets is registered in St. Vincent and the Grenadines with no verifiable oversight for forex/CFD activity.
- Customer support provides only template replies about “queue backlogs” and refuses to provide ticket numbers.
- Marketing materials still claim “global regulation” without naming an authority, conflicting with corporate records.
What to do
- Stop depositing additional funds until withdrawals are processed and publicly confirmed.
- Document every withdrawal attempt (timestamps, transaction IDs, chat transcripts).
- If you used a local payment agent, request reconciliation records in case a dispute is needed.
This content is for informational purposes only. Metavulus does not provide investment advice.